When paying the deposit you confirm that you have fully read and understand the following Terms and Conditions on bookings, cancellations and payments. These still apply if no deposit has been previously agreed.

If there is anything that you are unsure of or need clarifying please feel free to give us a call. By booking a party with Kids DJ you agree to the following conditions and once your booking is confirmed you must abide by the following:

1. Booking and Reservations

All bookings and reservations for Kids DJ are subject to availability and should be made in advance. We do require a non-refundable deposit fee to secure your party. Please note we are not able to reserve dates and times without a deposit, unless previously agreed.

2. Payment and Pricing

• The remaining balance must be paid via cash to your Kids DJ at the party, before the start. If you need to change your party package, please get in touch at least a week in advance and we would be happy to amend your remaining balance and package on your confirmation message (or email).

• Once you have booked with us, and you decide to cancel, we will retain your deposit and gladly work with you to find an alternate party date for your consideration, based on availability. Please note that if for any reason our performer turns up to the party you booked and no one is there (for example last-minute cancellation, incorrect address, change of address without notifying us, or change of date without notifying us) your deposit will be lost and will not be transferred to a future date. Another deposit will be required to solidify a future booking.

3. Services

• We do our best to be on time. Please note, that our performers use sat navs and Google Maps to find party locations. Please be sure to provide suitable directions for your party if your party address is hard to find or does not come up properly on a sat nav or Google Maps. In the rare event our entertainers are held up due to traffic etc. we will call you, so please ensure you have your phone to hand close to our arrival time. It is also the responsibility of the client to inform us of any road closures or alternate routes as soon as possible to enable us to arrive promptly.

• We care about the safety of your children and guests - there must always be a responsible parent or adult present to monitor and oversee all children. Our priority is entertaining your guests - our DJ's will not be able to discipline children who are misbehaving and will not be able to perform medical emergencies. Our DJ's and our company are not responsible for any injury or damages that may occur at your party.

• Services are subject to change based on venue conditions, weather, or unforeseen circumstances, but every effort will be made to fulfil the agreed-upon services. We have booked your party into our schedule, and therefore cannot be delayed as DJ's have a schedule to keep. If some of your guests are late, we recommend that they join in the party upon arrival.

• Kids DJ does not accept any form of bullying or violence. It is the DJ's right to take themselves out of any situation that they do not feel comfortable in or feel unsafe. We take safeguarding very seriously and for this reason, if a DJ feels it is unsafe to continue they can decide to stop the party and/or change activity.

• We do hold valid Public Liability Insurance, however, you as the client agree that Kids DJ is not liable for any injury to yourself or guests. It is for this reason that children must be supervised by responsible adults. We want to keep everyone safe.

4. Cancellations and Rescheduling

Clients may cancel their booking, but the initial deposit is non-refundable in all circumstances.

• Cancellations made more than 72 hours before the scheduled [party/event] are eligible for a full refund, less deposit.

• Cancellations made within 72 hours of the scheduled [party/event] will incur the full fee.

Rescheduling requests are subject to availability and must be made in advance.

5. Photographs and Video

Kids DJ reserves the right to use photographs and video taken during events for promotional and marketing purposes. Clients who do not wish to have their event photographed or recorded must notify Kids DJ in advance.

6. Venue Requirements

The client is responsible for providing a suitable, safe, and clean location for the event. Kids DJ must be informed of any specific venue requirements, such as access problems or lack of electrical outlets, in advance. The DJ will require a parking space close to the venue entrance to unload/load the disco equipment.

7. Equipment and Setup

Kids DJ will provide all necessary equipment for the agreed-upon services. Clients must ensure that there is adequate space and suitable conditions for the setup and performance. If the event is outdoors, adequate provision for bad weather is required as the DJ equipment cannot get wet.

8. Force Majeure

• Kids DJ is not liable for events beyond its control, such as natural disasters, strikes, or other unforeseen circumstances such as illnesses, or car accidents. In such cases, the client may reschedule the event if available, or the deposit will be refunded. The client agrees that Kids DJ shall not be liable or be deemed to be in breach of the contract if there is a delay in performing, a failure to perform, illness or injury of the entertainer, or if the delay or failure is due to any cause beyond our control, such as weather issues. Kids DJ does not offer refund compensation but can offer a change of date if requested.

• By booking with Kids DJ, the client agrees that if they have an issue with the performer or party, they MUST call us (emails will not be accepted) within the first 20-25 minutes of the start time to express their dissatisfaction and request the entertainer to leave. Failure to call within this timeframe obligates the client to pay the remaining balance for the services provided, and the deposit fee remains non-refundable. This policy also serves to protect our performers and the company from slander.

• Our role is to supply DJ's to entertain the children. It is not our position to take over the role of parents and discipline the children. If children engage in unsafe or disruptive behaviour, it is the responsibility of parents or guardians to address the situation, as our DJ's do not have the authority to do so. Our DJ's are specifically there to 'entertain' and will not assume any roles beyond their booking, such as dealing with food, decorating the hall, or other duties. No refunds will be granted for any issues related to the above.

• If an entertainer falls ill or encounters an emergency preventing their attendance, we will inform you and make every effort to find a replacement. If the notice is short (7 days or less), please be aware that the replacement DJ's plan may differ from your previous choice. By accepting the replacement entertainer, you agree to this condition and are not entitled to withhold payment or request refunds on this basis.

Snow Machine: Some of our DJ's have a snow machine. If a snow machine has been requested by the client it will only be used at your party subject to availability.

9. Terms and Conditions Change

Kids DJ reserves the right to update these terms and conditions as needed.

10. Dispute Resolution

Any disputes will be addressed through negotiation and, if necessary, by legal means by local laws.

• We welcome feedback and are committed to thoroughly investigating any claims when proof is provided. We are dedicated to ensuring the protection of both our clients and our DJ's and take each claim seriously. However, we reserve the right to take legal action against any false reviews or baseless claims against us or our DJ's to protect Kids DJ and our DJ's from slander.

• These Terms and Conditions are designed to establish clear guidelines for the provision of our services, ensuring a positive experience for all parties involved. Your engagement with Kids DJ signifies your agreement to these terms. If you have any questions or require further clarification on these terms and conditions, please feel free to contact us.

**By booking Kids DJ services, you agree to these terms and conditions. Please read and understand them thoroughly before confirming your reservation.